Terms of Service

These terms set out what the atelier provides and what you confirm before a bespoke commission, a repair or a studio visit begins. They apply to every order placed with Shikhar Jewellers.

Scope of a Bespoke Commission

A commission begins once you approve a sketch, choose the metal karat and stones, and confirm your ring or bangle size. The goldsmith starts only after these details are settled in writing.

Design Ownership and Photography

Sketches and models prepared for your order remain the studio's working designs. We may photograph finished pieces for our portfolio unless you ask us in writing to keep the piece private.

Client-Supplied Stones and Metal

If you bring your own stones or gold, we assess them first and record their condition and weight. Setting client stones carries a small risk of damage during work, and this is explained before we proceed.

Repairs and Condition Checks

Repair work is accepted after a condition check. We provide a written estimate describing what can be restored, what should be left as it is, and how long the work is expected to take.

Appointments and Communication

Consultation times can be moved with reasonable notice. Updates on your order are shared through the channel agreed at the start, usually email or a phone call, so both sides keep the same record.

Handcrafted Variation and Care

Because each piece is made by hand, small differences in finish and surface are normal. Every order is delivered with a care guide, and each stage from sketch to final polish is documented for you.

Changes to These Terms

We may update these terms as our workshop practices change. The version in force is the one published on this page when your order is confirmed. For any legal question about a commission, a repair or these conditions, write to info@shikharjewellers.com or call 051 867 5680.

Studio address: 2147 Botes Viaduct, Port Garthtown, MP 4805.

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