How a commission moves from first message to finished piece

Onboarding is not a form to fill in. It is a short, structured conversation that ends with a written quote, a timeline and a design you both agree on. Here is the order we follow.

  1. Step 01

    Book the consultation

    Reach out by phone or email and tell us what you have in mind: an engagement ring, a bridal set, a bangle repair, a temple piece. We set a time at the studio or arrange a call if you are outside the city.

  2. Step 02

    Talk through karat, stones and sizing

    We sit with your references, family pieces and any sketches you bring. Karat preference, stone selection, finger or wrist sizing and a working budget range all get discussed before anything is drawn.

  3. Step 03

    Shape the brief

    Traditional South Asian motifs or a quieter everyday look, both are on the table. We narrow the direction into a brief you can read back and confirm, so the goldsmiths are working from the same picture you are.

  4. Step 04

    Receive the quote and timeline

    After the meeting you get a written quote and a proposed timeline in plain language. Nothing moves to the bench until you have read both and confirmed the commission.

  5. Step 05

    Sketch, wax or CAD stage

    Our in-house goldsmiths prepare sketches and, where it helps, a wax model or CAD render so you can judge proportions and stone placement before any metal is cut.

  6. Step 06

    Setting, polish and handover

    Stones are set by hand, the surface is polished or given a matte finish, and the piece is inspected before it leaves the bench. You collect it with a care guide and a record of the work done.

Curious what we actually make? Browse the services we offer, or read more about our approach to bespoke work.

What you actually get out of the first consultation

Onboarding a commission is less about paperwork and more about getting the details right before any gold is cut. Here is what the meeting and the weeks that follow give you, in plain terms.

Shikhar Jewellers onboarding
  • A karat and stone decision you can stand behind

    We compare 18-karat and 22-karat against how often you will wear the piece, then match the stone to the setting so nothing feels loose or out of proportion later.

  • Sizing measured on the day

    Rings, bangles and chains are measured at the studio, with notes on how the fit should feel in summer and winter before the metal is formed.

  • A written quote before work starts

    You leave with a clear breakdown of materials, labour and the agreed timeline, so there is no drifting scope once the goldsmith begins.

  • Sketches and a wax or CAD model

    Before casting, you see the proportions on paper and in hand. Adjustments to motif, width or stone placement happen here, not after polishing.

  • Setting, polishing and resizing in-house

    Our own goldsmiths handle stone setting, surface finish and later resizing, so a piece stays with the same hands from first sketch to final inspection.

  • A care guide with the finished order

    Cleaning habits, storage advice and what to check on the claws are written down, so you know how to look after filigree and settings at home.

Not sure where your project fits yet? Look through our services or read a few use cases before you book.

How a commission moves through the studio

Every piece follows the same path, whether it is a first engagement ring or a repair on a family bangle. Here is what happens at each stage, and roughly how long each one takes.

  1. Step one

    Consultation and brief

    We sit down at the studio or talk over the phone to go through karat preference, stone options, sizing and the budget range you have in mind. Bring reference images, a family piece or a rough sketch if you have one. Most consultations run about an hour, and you leave with a written brief rather than a vague idea.

  2. Step two

    Quote and timeline

    Within a few working days you receive a written quote that lists the metal, the stones, the setting style and the finishing. The same document carries a proposed timeline, so you know when the sketch is due, when the wax or CAD model is ready and when the finished piece will be handed over.

  3. Step three

    Sketch and model

    Our goldsmiths draw the design to scale and, where it helps, prepare a wax or CAD model so you can see the proportions in your hand before any metal is cut. This is the stage for adjusting motif detail, band width or the way a temple piece sits against the collarbone.

  4. Step four

    Setting and finishing

    The piece is cast, the stones are set by hand and the surface is polished, matte-finished or given a brushed texture depending on what you chose. Resizing and repairs follow the same bench work, starting with a condition check so we can tell you honestly what can be restored.

  5. Step five

    Inspection and handover

    Before the piece leaves the studio it is checked under magnification for claw tightness, solder joints and polish. You collect it with a written care guide and a record of the work carried out, so future cleaning or resizing stays straightforward.

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