A running record of what happens at the bench. Commissions, repairs and the small milestones in between, noted as they occur.
A three-piece set left the studio after eleven weeks at the bench. Hand-pierced filigree on the necklace, matching earrings, and a bangle resized twice to sit right on the wrist.
The original clasp had worn through after decades of wear. We matched the old gold tone, rebuilt the mechanism by hand and returned the chain with a note on what to watch for next.
Two engagement ring designs were carved in wax so the clients could hold the proportions before any metal was cut. Both asked for a slightly wider band after seeing them in hand.
After a year of training alongside the senior setter, a family member has taken on stone setting for smaller pieces. The filigree work still goes to the older hands.
We spent a week photographing and filing hand-drawn motif studies kept in the studio for years. They now sit in a reference drawer the team can pull from when a client wants something rooted in tradition.
A few things clients ask before they sit down with us, whether they are commissioning a piece or bringing in something that needs attention.
Our own goldsmiths do the setting, polishing and resizing in the studio. You meet the people working on your commission, not a middle layer.
Often yes. We inspect the material first, tell you honestly what can be reused and what should be replaced, then confirm it in the written quote.
It depends on the design and the stones. You get a timeline with the quote, and we update you if anything shifts along the way.
Yes. Traditional South Asian motifs and contemporary everyday designs sit side by side in the studio, and we adjust the style to what you actually want to wear.
Stop wearing the piece and bring it in. We check the setting, explain what needs tightening and record the repair in your file.
Every order comes with a clear quote, a timeline and a care guide. If you need the details again, our help page covers the common points, or you can reach the studio directly.
The workshop in Port Garthtown runs on a small team, so most questions are answered by the same people who handle the bench work. Pick whichever route suits you and you will hear back from a goldsmith or the front desk, not an automated queue.
Best for sizing questions, repair drop-offs and quick checks on a piece already in progress.
Answered during studio hours, usually within a few rings.
Send sketches, reference photos or a description of the piece you have in mind. Attachments help.
Replies within one working day, longer over festival weeks.
Come by to see stones and finishes in person. Walk-ins are welcome, though a booked slot gets more time at the bench.
2147 Botes Viaduct
Port Garthtown, MP 4805
Response times shift around Diwali, wedding season and the December holidays, so if your date is fixed, mention it in the first message. For common questions about karats, care and repairs, the help page covers the basics before you write in.
Read the help page Contact the studioThis is where your details, current commissions and saved preferences live. Keep your contact information and sizing notes up to date so the workshop can reach you the moment a piece moves from the bench to the polishing wheel.
Account holder
Anita Naidoo
Client since March 2021
Contact on file
info@shikharjewellers.com
051 867 5680
Studio address
2147 Botes Viaduct
Port Garthtown, MP 4805
Account status
Active
Verified email and phone